Click the user avatar in the top right corner of the website. Enter your email address, fill in the required information, and set your password.
You can also sign in directly using your Shop account.

Yes. You can update your personal information at any time on the account page.

Yes. We use industry-standard security measures to protect all customer information.

Click “Forgot Password” on the login page and follow the instructions to reset your password.

No. You can place an order as a guest.
However, creating a free account allows you to track orders easily and receive the latest promotions.

To become a YEOREO affiliate and earn 15–20% commission, please register through the link below: Yeoreo Affiliate Program

For influencer or brand collaborations, please visit: Yeoreo Collab Program

We accept Visa, Mastercard, Bancontact, iDEAL, Klarna, UnionPay, Shop Pay, Apple Pay, Google Pay, and PayPal.

Payments may be declined due to bank verification issues, insufficient funds, or network errors. Please try another payment method or contact your bank for assistance.

Yes. All payments are processed through secure, encrypted systems.

Customs duties or taxes will not be charged. However, if any action is required by customs, we will contact you in advance.

Log in to your account or check your order confirmation email.

Log in to your account or check your previous order confirmation emails.

Select your item, choose the size and color, add it to your cart, and follow the checkout steps. You will receive an order confirmation email once completed.

You can modify or cancel your order before it is shipped. Once the order has been processed or shipped, changes are no longer possible.

Currently, we do not accept custom orders. However, if you have specific needs, please contact us and we may recommend a similar style.

Orders are usually dispatched as soon as possible. During holiday seasons or peak periods, shipping may be slightly delayed.
For more details, please visit our Shipping & Delivery.

We offer standard and express shipping. The available options will be displayed at checkout based on your location.

Standard shipping usually takes 7–15 business days; Express shipping takes 3–7 days. Times may vary during holidays or peak seasons.

Shipping fees depend on your location and the selected shipping method. The exact amount will be shown at checkout.

Yes. Once your order is shipped, you will receive a tracking number via email.

Tracking information may take 24–72 hours to update after shipment. International orders may experience additional delays due to customs or logistics partners.

We ship to most countries worldwide.

You can track your order via your account or the tracking confirmation email. For further assistance, feel free to contact us.

Orders may be shipped in multiple packages due to different warehouses or inventory availability.

Orders may be delayed due to destination limitations. Please contact us for more information.

Sometimes the logistics provider updates tracking information early. Please wait 24 hours and check your mailbox, front yard, or with family/neighbors who may have received it.

If you still cannot find your order, please contact us for assistance.

We accept returns within 30 days of receiving your order, provided the items are unused, unwashed, and in their original condition: Return & Exchanges

Items from the clearance and blind box series are non-refundable and non-exchangeable, unless there is a quality issue.

Contact our customer support with your order number, and we will guide you through the process.

Customers are responsible for return shipping costs for non-quality-related returns. You may choose any shipping provider. Please refer to our return policy for detailed information.

Refunds are usually processed within 5 business days after we receive and inspect the returned item.

Please contact our customer service, and we will resolve the issue for you.

Please check your order details to see if your order was split into multiple shipments. If you still cannot find the item, contact our customer service for assistance.

Please contact our customer service for more information regarding restocking.

We recommend checking the size chart on each product page and comparing it with your measurements.

If you are between two sizes, choose the larger one for a more comfortable fit. You may also contact our customer service with your height and weight for personalized advice.

Most of our items run true to size, but some styles may have different fits. Please refer to the size chart and product notes for specific guidance.

Use a cloth measuring tape to measure your bust/chest, waist, and hips according to our size guide.

If you do not have a measuring tape, you can use a string and then measure the string against a ruler.

Yes, the photos represent the actual products. However, slight color differences may occur due to lighting or screen settings.

We offer promotions from time to time throughout the year. Subscribe to our emails or follow us on social media to stay updated on the latest offers.

Enter the coupon code in the designated box during checkout, and the discount will be applied automatically.

Only one coupon code can be applied per order. Unused codes may be saved for future purchases, provided they have not expired.

Please make sure the coupon code meets all usage conditions and has not expired or been used. If the issue persists, feel free to contact our customer service team for assistance.